Cancelling an order

✕ How to cancel an order?

After you have made an order, you can track its shipping status. If the shipping status is under Pre-Shipped, or your order has not yet been packed for shipping or delivery, you can cancel your order by following these steps.

1. Firstly, click on My Account & Orders and log in to your account.
2. Click on Orders and view your order list.
3. Choose the order that you want to cancel and click the Cancel button.
4. Select or state the reason for your cancellation.
5. Click on Submit. Your cancellation request will then be submitted successfully.